Support
Need assistance? Here's how to reach us and get the help you need.
Updated today
Contacting Support
You can contact BatcherAI Support by sending an email to support@batcher.ai
Useful Resources
For account, login, and billing issues, please contact us directly.
To check the current status of our services, visit our X account for live updates.
Best Practices for Submitting a Support Request
To help us assist you most efficiently, please include the following information in your support request:
Description of the Issue: Provide a clear and concise explanation of the problem you're experiencing.
Steps to Reproduce: Outline the steps that led to the issue, if applicable.
Timestamps: Include the date and time when the issue occurred, along with your time zone.
Request or Completion IDs: If reporting an issue with the API, share any relevant IDs associated with the issue.
Screenshots, Screen Recordings, and Code Snippets: Attach any visual aids that can help illustrate the problem.
Please ensure no personal or sensitive data is included.
Providing these details will enable our support team to address your concerns more effectively.